Frequently Asked Questions

We’re here to help, whether you have questions about your membership or need some guidance on how to get started.

Membership
What is included in Le Studio Membership ?

Unlimited access to 210+ On-demand videos Library.
Weekly New Classes
Challenges & Programs

Where can I access my membership?

You can access your membership through the website here from your phone, tablet or laptop.

How do I manage or cancel my membership?

Cancellations are not handled by our support team. To cancel your membership, log in to your account, then open your Settings and cancel your subscription directly from the platform. For any other questions, please email support@lestudiobyalice.com.

Billing
Does my membership automatically renew?

Yes, memberships renew monthly, quarterly or annually, depending on your plan.

Do I get billed during my free trial?

No, billing starts after the 7-day free trial ends.

Who do I contact for customer support?
Workouts + Programs
Do I need a gym membership to complete the workouts?

No, all workouts are designed for your home.

What types of programs are available?

Our app offers workout programs for all levels—Beginner, Intermediate, and Advanced—with durations ranging from 7 to 30 days.

Do I need equipment to complete the workouts?

No equipment is required, but optional tools like hand weights, ankle weights, and resistance bands can enhance your workouts.